September 24, 2019 at 10:02 pm #3810administratorKeymaster
Any cloudways users here?
I have been giving Cloudways a try out this weekend with their trial account using DO droplet, as they seem to get a lot of recommendations.
So far my tests have not been great.
Current site is on SiteGround shared hosting which is what I am using for comparison.
Cloned it over to CloudWays on a sub-domain.
GTMETRIX reports the site as slightly slower. 1.5s vs 1.2 on Siteground.
So no real speed improvement from a dedicated VPS.
Also the wpadmin is horribly slow, it is taking like 1 minute to load pages.
I pinged cloudways support to see what they say. They blamed one of the external resources for the slowness issues, but external JS resources will load the same regardless of host as it loads on client side and this obviously cannot affect wpadmin.
I was then told the server was under cpu high load, even though I am the only one looking at the test site, and that I have to perform workarounds to make the wpadmin load faster (https://www.cloudways.com/…/reduce-admin-ajax-php-related-…/). For comparison, I have had this site on 4 different hosts in total, and so far this has been the worst performance by far.
Obviously I do not want to risk putting any site live on this server which such poor performance and if I have to use workaround just to make it perform as well as siteground.
This is the second time I have tested out cloudways, with 2 completely different sites, and similar results both times.
So based on tests so far, siteground shared hosting performs considerably better than Cloudways with digital ocean droplet.
This obviously doesn't seem right and cannot be normal or nobody would recommend cloudways.
WordPress websites usually slow down due to the admin-ajax.php file, which continuously sends requests to the server. Hence, it is essential to know how to reduce admin ajax server load time.September 24, 2019 at 10:02 pm #3812Marko NikolicGuest
I’ve been using Cloudways for a year now, have dozen of websites on it.. Give me a day or two to do the same comparison you did, identical websites on SiteGround shared vs Cloudways. Only difference will be Digital Ocean – I am not using it. Vultr is my choice.
Also, what did you use for testing?September 24, 2019 at 10:02 pm #3813Justin MurrayGuest
I use cloudways with DO and Vultr and don’t have this issue. Do you have varnish and everything enabled? Are you on php 7.2 on the cloudways and Maria db latest?September 24, 2019 at 10:02 pm #3814Mulyadi SubaliGuest
Try turning off varnishSeptember 24, 2019 at 10:02 pm #3815Scott SuttonGuest
I just started working in Cloudways (DO) a few weeks ago. Admin interface is much better for me than any of my reseller accounts. I could not believe how fast BackupBuddy zipped everything up. I’m going to take it slow and try a few more sites, but so far so good. GTMetrix and Pingdom haven’t improved as much as I hoped but the eye test on things like the backend or slider loading is noticeable.September 24, 2019 at 10:02 pm #3816Jon InsleyGuest
Turn on WP Debug and install Query Monitor plugin to check for PHP issues.
More than likely it’s usually something wrong with your theme or a plugin thats causing that issue.September 24, 2019 at 10:02 pm #3817Jon InsleyGuest
I have 7 servers and they all fly unless there is a plugin issueSeptember 24, 2019 at 10:02 pm #3818Michael Paul BourneGuest
Could be a problem with how you cloned the site. Could be a problem with how you set up the server (cloudways is mostly unmanaged, you need to tweak the settings and packages tab in most cases).
Their stack is extremely fast when everything is set up properly.September 24, 2019 at 10:02 pm #3819Jon InsleyGuest
Your issue can also be caused by failed HTTP API requests on wp-admin when a plugin license is registered to another domain. Query Monitor will show thisSeptember 24, 2019 at 10:02 pm #3820Chris GrayGuest
Using CW with Vultr. Could not be happier. Previously used WPengine and Siteground. Sites are super fast when set up is optimized correctly.September 24, 2019 at 10:02 pm #3821Sam LomeliGuest
Russ Michaels message me if you like. I’ll take a look and help diagnose.September 24, 2019 at 10:02 pm #3822Fabio TielenGuest
1. Try another provider or location if possible. Cloudways stack is same for everyone it your choice of provider can make a huge difference.
Digital ocean usually returns horrible results for me. I switched to Vultr and performance was HUGE difference. It can be location, it can be faulty hardware at Digital ocean. I don’t know about the cause but I do know it can make a big difference using a different provider
2. Check all your links, slugs/… because if you migrated your site and if you didn’t change/fix all your links, it may cause a lot internal loops, time outs, API requests failing,… and thus slowing down. In this case you are not giving yourself an honest comparison due to a bad migration performed.
Make sure you did this right, because otherwise you will always have poor results, no matter which hosting provider you are trying and comparing.September 24, 2019 at 10:02 pm #3823Cynthia RakerGuest
Are you comparing apples to apples, i.e server location to ping. I use that tester that loads from 24 different locations.September 24, 2019 at 10:02 pm #3824Cynthia RakerGuest
And get cloudflare
off there, use it dns only, you won’t need that or rocket loader, and dump jetpack that is another speed drain. Also make sure your breeze is installed correctly and you removed SG caching if you used that too. Make sure varnish is set up with the right cookie exclusions for wp-admin. Also flush autooptimize.September 24, 2019 at 10:02 pm #3825Han NgGuest
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